... intervention improves product quality performance by reducing quality defects in targeted garment products resulting in improved buyer–supplier relationships. Moreover, this study identifies the lack of a systematic approach in quality control as a key reason for poor product quality. Research limitations...

...Joanna R. Baker; Pamela K. Lattimore; Lance A. Matheson The “at the source” emphasis of total quality management (TQM) has reduced the reliance on post‐production statistical quality control approaches such as acceptance sampling. In cases where it is appropriate more proactive approaches...

.... The study revealed that in pathology there is currently a major dependency on quality control that reflects a compliance to set standards laid down by professional bodies. It also identified a poor understanding of customer needs and expectations, a mechanistic culture which is resistant to change...