... observational study is performed in eight hospital laboratories by tracking the receipt, analysis and return to participants of monitoring reports relating to several quality indicators for the years 2005 and 2006. Whenever possible, the paper applies 6σ criteria as an independent assessment of process...

... of benchmarking, the essence of organizational practices, to arrive at the logistics. N. Mrinalini can be contacted at: nmrinalini@nistads.res.in © Emerald Group Publishing Limited 2006 Performance measures Benchmarking Research and development Quality indicators Quantitative methods...

... Group Publishing Limited 2006 Benchmarking Performance measures Quality indicators Manufacturing systems Metalworking industry Portugal Benchmarking is considered one of the most effective tools of transferring knowledge and innovation into organisations (Spendolini, 1992...

... in significant environmental impacts. Particular areas of concern include; noise, gaseous emissions, water quality and waste. Airlines Quality indicators Benchmarking Stakeholder analysis The reporting of corporate environmental performance has evolved dramatically over the last decade...