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Keywords: Quality performance
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Journal Articles
Benchmarking: An International Journal (2017) 24 (2): 511–535.
Published: 06 March 2017
... a positive effect on core QM practices and indirectly on quality performance, whereas, core QM practices have a positive effect on quality performance. Also, quality performance has a positive effect on business performance. Research limitations/implications This study considered QM from two dimensions...
