...Diego A. de J. Pacheco; Rodrigo Veleda Caetano; Samuel Vinícius Bonato; Bruno Miranda dos Santos; Wagner Pietrobelli Bueno Purpose Small retail stores in the luxury market face significant challenges due to fluctuations in market demand. This task turns challenging as it requires effectively...

...Aradhana Gandhi; Ravi Shankar Purpose – The purpose of this paper is to use strategic resource management (SRM) model and data envelopment analysis (DEA) for benchmarking Indian retailers. The study ascertains, how a retailer can benchmark its performance at company level, global level, store...