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1-5 of 5
Keywords: Scale development
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Journal Articles
Music streaming app service quality (MSASQ) scale: service quality dimensions for music streaming apps
Available to Purchase
Benchmarking: An International Journal (2026) 33 (2): 575–604.
Published: 28 February 2025
... Section 4 elaborates on the scale development and validation process. Section 5 discusses the results and their implications, and finally, Section 6 concludes with remarks on the study’s limitations and directions for future research. An extensive literature review reveals that there are only...
Includes: Supplementary data
Journal Articles
A scale to assess organizational resilience for the oil and gas industry: testing and future perspectives
Available to Purchase
Benchmarking: An International Journal (2025) 32 (7): 2636–2661.
Published: 27 August 2024
...Khalil Rahi; Mohamad Alghoush; Roger Halaby Purpose As part of the scale development process, this paper aims to test a scale to measure organizational resilience for the oil and gas industry. The objective is to provide stakeholders with a set of indicators to evaluate their organizations...
Includes: Supplementary data
Journal Articles
A scale for measuring organizational risk management maturity in the supply chain
Available to Purchase
Benchmarking: An International Journal (2022) 29 (3): 905–930.
Published: 28 June 2021
... positive outcomes for the organization and the SC and a greater ability to effectively manage SC risk. Supply chain management Supply chain risk Risk management maturity Benchmarking Scale development A recent industry report indicates an alarming 36% year-over-year increase in global...
Journal Articles
Seller experience assessment in online marketplace: a scale development study
Available to Purchase
Benchmarking: An International Journal (2021) 28 (7): 2315–2342.
Published: 04 February 2021
... vendor's experience with e-commerce platforms. Design/methodology/approach As a part of the scale development process, relevant literature sources were scanned to spot the precise knowledge gap and to put in place a sound theoretical background for the study. Thereafter, a scientific approach...
Journal Articles
Measuring the innovation capability of micro enterprises in India: Construct development and validation
Available to Purchase
Benchmarking: An International Journal (2019) 26 (5): 1405–1430.
Published: 26 February 2019
... 2018 01 08 2018 26 09 2018 06 11 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only India Scale development Micro-enterprises Innovation capability (IC) To understand the innovation, appropriate measures can contribute...
