... a review based on topic modeling and scientometric analysis of 172 articles. The ADO-TCM framework was also used for content analysis and constructive discussion on existing knowledge to identify benchmarked practices across industry and set the future research agenda. Findings The research has...

... trends and clusters within this topic has been notably absent. This paper aims to scrutinize recent advancements and identify the intellectual underpinnings of KMSSC research conducted between 2002 and 2022. Design/methodology/approach The present review employs a scientometric analysis approach via...