... mode of global operations it wants to use. Several operational modes can be found in the literature, ranging from exporting (products/services), to making direct foreign investments (Daniels et al., 2009). © Emerald Group Publishing Limited 2011 Small to medium‐sized enterprises...

... Mohd Yusuff can be contacted at: rosnah@eng.upm.edu.my © Emerald Group Publishing Limited 2011 Malaysia Small to medium‐sized enterprises Benchmarking Manufacturing systems ISO 9000 series Small and medium enterprises (SMEs) have been the backbone of economic growth...

... competitive methods are preferred by each strategic group, a cluster analysis procedure was utilized. Benchmarking Generics Strategic choices Competitive strategy Small to medium‐sized enterprises Portugal Recent global changes have forced manufacturing organizations across the globe...

... satisfaction beginning with the initial signal of demand (the order or forecast) and ending with the final signal that demand has been satisfied (final invoice and payment). In this regard, SCOR helps in two ways as narrated by Stephens (2001) : Supply chain management Small to medium‐sized enterprises...

...Jean‐Luc Maire; Vincent Bronet; Maurice Pillet Purpose The purpose of this paper is to present a benchmarking process that can assist small to medium‐sized enterprises (SME). Design/methodology/approach The paper describes how the steps of a benchmarking process can be positioned...

... , S.A. (2002), Small and Medium Sized Enterprises in Malaysia – Development Issues , Prentice‐Hall , Englewood Cliffs, NJ . Hicks , B.J. , Culley , S.J. and McMahon , C.A. (2006), “ A study of issues relating to information management across engineering SMEs...

... to medium‐sized enterprises Performance management Cluster analysis In this same research, in spite of the perceived effectiveness of the studies to be high, almost one‐third of the sample (31 percent) reported no interest in using benchmarking. The authors speculate that this occur due...

...Walter W. C. Chung; Kim Hua Tan; S. C. Lenny Koh; Julieta Ojeda‐Gomez; Mike Simpson; S.C. Lenny Koh; Jo Padmore Purpose To provide a systemic view of competitive advantage in small‐ and medium‐sized enterprises (SMEs). Gaining a competitive advantage involves a process that evolves over time...

... Electronic commerce Competitive advantage Small to medium‐sized enterprises United Kingdom E‐business is a powerful vehicle for different kinds of improvement within a company. It can be used for effectively managing the transformation of a traditional business strategy that represents the old...

... feedback to various stakeholders both within the firm and across its parent holding company. Findings For many small‐ and medium‐sized enterprises, the development, introduction, and use of BSCs and benchmarks certainly seem feasible. Although relatively few have done so thus far, the managers...

... at: hcamgozakdag@yahoo.com © Emerald Group Publishing Limited 2007 Benchmarking Turkey Small to medium‐sized enterprises Continuous improvement Six sigma World class manufacturing To remain competitive without the need for large new investments is difficult for companies to deal with, even...

...S.C.L. Koh; S.M. Saad; S. Maguire; S.C.L. Koh; A. Magrys Purpose This paper seeks to investigate how small and medium‐sized enterprises (SMEs) are using information and communications technology (ICT) to try and gain a competitive advantage. Design/methodology/approach A joint methodology...

...S.C.L. Koh; S.M. Saad; S.C. Lenny Koh; Mike Simpson Purpose This paper seeks to show how enterprise resource planning (ERP) could create a competitive advantage for small‐ and medium‐sized enterprises (SMEs). Design/methodology/approach The main methods used in this study were questionnaires...

...Fiorenzo Franceschini; Maurizio Galetto; Baba Md Deros; Sha'ri Mohd Yusof; Azhari Md Salleh Purpose The purpose of this paper is to present a conceptual framework for benchmarking implementation in small medium‐sized enterprises (SMEs) taking into consideration their characteristics. Design...

...Jaideep G Motwani; Victor E Sower; Li‐Jen Jessica Hwang; Andrew Lockwood Purpose To provide insight into the barriers to the application of best practices in hospitality and tourism small‐ and medium‐sized enterprises (SMEs) in the UK. Design/methodology/approach In‐depth interviews were...

... believed that the second and third sections of this survey instrument have content validity as they were well received by the pilot respondents and by several academics and company managers who assessed them. Performance measures Small to medium‐sized enterprises Balanced scorecard Total quality...

... performance, plus recommendations. In this section, we will take a look at these three main components in order to better understand the PDG system and how it works. © Emerald Group Publishing Limited 2006 Benchmarking Small to medium‐sized enterprises Business performance...

...Angappa Gunasekaran; Goran D. Putnik; P. Peças; E. Henriques Purpose The purpose of this paper is to contribute to the implementation of best practices of collaboration between university and industrial small‐ and medium‐sized enterprises (SMEs). Design/methodology/approach This paper presents...

... to flourish. © Emerald Group Publishing Limited 2005 Benchmarking Organizational culture Hospitality management Tourism management Small to medium‐sized enterprises As part of the UK government's industrial policy and following on from their competitiveness White Paper...

..., a test of this assumption had to be made. The objectives of the test would be to: © Emerald Group Publishing Limited 2005 Benchmarking Manufacturing industries Strategic evaluation Small to medium‐sized enterprises The small to medium‐sized manufacturing enterprise (SME...