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Keywords: Software industry
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Journal Articles
Benchmarking: An International Journal (2012) 19 (3): 374–394.
Published: 25 May 2012
... industry. The focus is on understanding the critical success factors (CSFs) for successful implementation of SPC in the software industry. Design/methodology/approach In total, 12 critical success factors (CSFs) with 36 variables were identified from the literature and discussions with software quality...
