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Keywords: Substitution effect
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Journal Articles
Benchmarking: An International Journal (2019) 26 (6): 1972–1994.
Published: 31 May 2019
... of the fad and substitution effect explanations for the Baldrige Award’s decline. Findings Data analysis confirms the Baldrige Award’s prolonged decline and strongly suggests it is in the final stage of a management fashion life cycle with support provided for the presence of an ISO 9000 substitution...
