..., or if there has been a difference. Design/methodology/approach This paper carries out a case study research, into the need for suppliers to increase their responsiveness following recession and the impact this has had on supplier relations. Face-to-face semi-structured interviews were carried out...

... development tries to qualify, integrate, and improve supplier capability (Lo et al., 2006). Managing supplier relations has historically been the responsibility of an organization's purchasing department, sometimes referred to as procurement, sourcing or materials management. Purchasing's basic...

...@central.ntua.gr © Emerald Group Publishing Limited 2008 Supply chain management Decision making Suppliers Supplier relations Pharmaceuticals industry Greece Recent trends in global production have both increased supply chain complexity and reinforced the notion that logistics strategies...

.... Moreover, current operational service level is effectively enhanced and the combination of the best‐in‐class supplier service package is accurately selected. © Emerald Group Publishing Limited 2007 Performance measures Supplier relations Benchmarking Airlines Hong Kong Many authors...

... it would be good to show how the proposed model can be used for an application of real‐world problem. © Emerald Group Publishing Limited 2006 Vendor relations Supplier relations Analytical hierarchy process Decision making Strong competitive pressure forces many organizations...