Keywords: TQM/CSR integration
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Journal Articles
Benchmarking: An International Journal (2018) 25 (8): 2566–2588.
Published: 29 November 2018
... social responsibility Conceptual framework TQM/CSR integration In today’s globalized business world, providing the best quality of products or services to customers has become more challenging and demanding. Additionally, companies are confronting pressure to behave in socially responsible ways...

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