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Keywords: Tanzania
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Journal Articles
Benchmarking: An International Journal (2026) 33 (2): 467–493.
Published: 07 January 2025
...Ismail W.R. Taifa; Ibrahim Twaha Purpose The research proposes a customised framework for improving logistics service quality (LSQ) in Tanzania's railway transportation, focusing on customer engagement and integrating customer-desired services. Design/methodology/approach The survey method...
