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Keywords: Technical quality
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Journal Articles
Benchmarking: An International Journal (2019) 26 (2): 590–613.
Published: 17 January 2019
... a conceptual framework for service quality with these ten dimensions Eleuch (2011) Empirical Assessment of patients’ perception about healthcare service quality in Japan Three major constructs: staff behavior, technical quality, and physical appearance Price, patient safety, waiting time...
