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Keywords: Third-party logistics (3PL)
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Journal Articles
On the importance of service performance and customer satisfaction in third-party logistics selection: An application of Kano model
Available to Purchase
Benchmarking: An International Journal (2019) 26 (5): 1550–1564.
Published: 18 February 2019
...Sobhan Asian; Javad Khazaei Pool; Ali Nazarpour; Reihaneh Alsadat Tabaeeian Purpose Developing strategic relationships with third-party logistics (3PL) providers has long been one of the key challenges in automotive supply chains. The purpose of this paper is to propose a new approach...
Journal Articles
Sustainable evaluation and selection of potential third-party logistics (3PL) providers: An integrated MCDM approach
Available to Purchase
Benchmarking: An International Journal (2018) 25 (1): 76–97.
Published: 05 February 2018
...Rakesh Raut; Manoj Kharat; Sheetal Kamble; Chandra Shekhar Kumar Purpose The purpose of this paper is to efficiently assist the decision makers in evaluating and selecting the most appropriate third-party logistics (3PL) provider from environmental sustainability perspective using a two-phase...
