... 2020 Emerald Publishing Limited Licensed re-use rights only Tourism management Performance measurement Sharing economy CRITIC TOPSIS MOORA In the last decade, the world has experienced the unprecedented growth of sharing economy platforms. The growth of sharing economy can...

... successfully applies the Cassidy and Hamilton (2016) theory and approach to practical website benchmarking. Service operations Continuous improvement Benchmark Technological innovation Website Tourism management In 2014 tourism accounted for 9 per cent of global gross domestic product, and 6...

... was translated into two languages: Spanish and English. © Emerald Group Publishing Limited 2012 Colombia Cities Tourism management Customer services quality Consumer behaviour Liners Cartagena de Indias The cruise tourism industry has been the fastest growing segment of the global...

..., Morocco's travel and tourism is ranked 23rd in the government priority and 55th in allocation of funds to the travel and tourism sector. Jafar Alavi can be contacted at: drjalavi@mail.ETSU.edu © Emerald Group Publishing Limited 2011 Morocco Tourism management Benchmarking Competitive...

... 2005 Benchmarking Organizational culture Hospitality management Tourism management Small to medium‐sized enterprises Organizational culture is not a particularly easy concept to address. A survey of the literature indicates that there are several definitions for culture...

...Jeffrey W. Alstete © Emerald Group Publishing Limited 2004 --> Benchmarking Tourism management Performance management Destination Benchmarking: Concepts, Practices and Operations Metin KozakOxford University Press: CABI Publishing2004208 pp.ISBN 0851997457$80.00...