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Journal Articles
Benchmarking: An International Journal (2013) 20 (6): 765–776.
Published: 21 October 2013
... benchmarking efforts, this study uses the Baldrige process to identify benchmarking opportunities for process improvement in health care organizations. Cliff Welborn can be contacted at: cwelborn@mtsu.edu © Emerald Group Publishing Limited 2013 Six Sigma United States Health care...
