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Keywords: AI–human interaction
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Journal Articles
Journal:
Baltic Journal of Management
Baltic Journal of Management (2026) 21 (1): 18–35.
Published: 11 August 2025
... that elucidate how AI–human interaction affects work engagement. Drawing on social exchange theory (SET), the study proposes that workers form two competing perceptions in their interaction with AI: usefulness and job insecurity. These perceptions, in turn, affect their job engagement differently via...
