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Keywords: Benchmarking
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Journal Articles
Benchmarking: a longitudinal study
Available to Purchase
Journal:
Baltic Journal of Management
Baltic Journal of Management (2012) 7 (3): 333–348.
Published: 20 July 2012
...Antero Putkiranta Purpose The purpose of this paper is to examine the use and effect of benchmarking in manufacturing companies. Design/methodology/approach A total of 23 companies were interviewed longitudinally in 1993, 2004 and 2010. For the study a standard questionnaire was used...
