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Keywords: Manufacturing industries
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Journal Articles
Journal Articles
Baltic Journal of Management (2012) 7 (4): 376–396.
Published: 19 October 2012
... Manufacturing industries Service industries Process management Performance management Financial performance Non‐financial performance Business process management Process performance measurement Companies are striving for excellent business performance in order to survive in the global competitive...
Journal Articles
Baltic Journal of Management (2012) 7 (3): 333–348.
Published: 20 July 2012
... can be measured. Benchmarking is also a learning tool, as Slack et al. (1998) stated: “the process of learning from others”. © Emerald Group Publishing Limited 2012 Benchmarking Longitudinal study Operational performance Best practices Manufacturing industries Performance...

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