... risks negatively impact operational performance, and more importantly, internal and customer integrations help to reduce the impact of these two risks. Additionally, the effects of both supply risk and supplier integration are only significant for large firms. Practical implications Supply chain...

... Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Finland Financial performance Operational performance Environmental collaboration Logistics service provider Rapid growth in freight and passenger transport has raised concerns about the environmental impact...

..., and the questions asked concerned the best practices used in the companies and their operational performance. Findings The use of benchmarking has changed a lot over the last 15 years. It grew a lot after the first study was made, but by the time of the third study it had shrunk to the same level as in 1993...