...Tomi Rajala; Harri Laihonen Purpose The purpose of this paper is to propose a definition for dialogic performance management and investigate the managerial choices that dialogic performance management necessitates from public managers. Design/methodology/approach The research strategy...

...Jan van Helden; Christoph Reichard Purpose The purpose of this paper is to investigate whether and how evolving ideas about management control (MC) emerge in research about public sector performance management (PSPM). Design/methodology/approach This is a literature review on PSPM research...

...Kristi Ploom; Toomas Haldma Purpose The purpose of this study is to investigate ways in which the performance management at different school management levels contributes to the performance of public schools in the Estonian general education system. Design/methodology/approach The study...

... of this issue for management has been highlighted by Jebas (1995) , who argues that measurement and management are not separable. To this author performance management is supported by performance measures. However, as Smith (2005) states, decision makers may only respond to what is being measured...

... have increasingly argued that business processes have an essential role in various aspects of doing business, including performance management, performance measurement and performance improvement. Performance measurement plays uniquely important roles in running an organization. It contributes...

...Reelika Irs Purpose The purpose of this paper is to analyse the situation of performance management, to be more precise, the usage and attitudes towards pay‐for‐performance on the example of Estonian schools and brings out practical implications for implementing pay‐for‐performance in Estonian...

... was created. Benchmarking Longitudinal study Operational performance Best practices Manufacturing industries Performance management In the papers “Alternative paradigms for manufacturing strategy” (Voss, 1995) and “Paradigms of manufacturing revisited” (Voss, 2006) Voss went through...