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Purpose
To outline the potential hazards of a purely numerical approach to evaluating development professionals and development programs.
Design/methodology/approach
Narrative paper outlining various means used to assess a library development program.
Findings
Library development assessment that utilizes quantitative analysis alone without substantive analysis of the underlying numbers will likely yield incorrect conclusions.
Originality/value
Practical suggestions for utilizing qualitative techniques when assessing a library development program or development professional.
© Emerald Group Publishing Limited
2007
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