Supporting the public library entrepreneur Available to Purchase

This study investigates critical success factors which are impacting on the performance of NZ public library managers in generating extra revenue for their organisations. It identifies a number of ways in which the owning authority and the library manager/entrepreneur can increase the chances of success in raising revenue by non‐traditional means. It focuses on four main areas: organisational, characteristics of local government, characteristics of public libraries and library managers, and the external environment.