Harris County Public Library: creating a design paradigm for twenty‐first century libraries

To highlight the new service model used by Harris County Public Library and point out what has been successful.

Using a libraries new service model, key points are brought out to identify what has been changed, and why these changes are important.

By changing its service model and design approach, Harris County Public Library has been able to maintain staffing levels and use space more efficiently as library use has increased.

Uses examples that can benefit other libraries on using space and staffing efficiently.