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Purpose

This article's aim is to provide insights into issues encountered in maintaining library technologies and electronic collections on a limited budget and with limited personnel.

Design/methodology/approach

The article uses real world experiences and anecdotal evidence to provide commentary on the vital role that space design plays in creating an atmosphere that is conducive to learning.

Findings

Spaces designed with a basis in both form and function are preferable to those designed solely from a practical point of view. In addition to appropriate resources, technologies, and staffing, libraries must also provide appropriate and inspiring learning spaces for library users to enjoy and experience

Originality/value

The article examines one library's efforts to re‐establish an identity and brand in a physical environment that has not kept pace with social and cultural changes and shifts in consumer expectations over the course of the past 30 years.

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