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Purpose

This paper aims to focus on the use of a formal student volunteer program to offset budgetary shortfalls as well as provide opportunities for student learning.

Design/methodology/approach

The paper builds the case by citing findings from case studies in the field.

Findings

This paper concludes that a formal strategic program along with identified learning outcomes for the student volunteers will be of benefit to both parties.

Originality/value

The paper is the foundation for the development of the author's own formal program.

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