...Anthony McMullen Purpose This article's aim is to provide insights into issues encountered in maintaining library technologies and electronic collections on a limited budget and with limited personnel. Design/methodology/approach The article uses real world experiences and anecdotal evidence...

...John Maxymuk Purpose The purpose of this paper is to remind readers that library online catalogs should be simple, easy to use, and graphically appealing if they are to be successful. Design/methodology/approach The paper lists and examines several issues relevant to web page design and online...

... of funding can be identified. The case study (Oak Park Library, Ventura, California) integrates state‐of‐the‐art energy‐conserving design into a new joint‐use public and high school library. Client review, public presentations, computer modeling, and environmental specifications research led to a design...

...John Maxymuk Customer service Interet Design Library users Online retrieval Independence: where do you want to go today? Keywords: Customer service, Interet, Design, Library users, Online retrieval I have sat through a number of customer service workshops over the years...

... © MCB UP Limited 1999 --> Computer-based training Internet Design The following Anbar abstracts are a review of the most pertinent recently published literature. They are selected for The Bottom Line from Anbar Management Intelligence,available...

...Glen Holt Like many of this column's readers, my staff and I have visited hundreds of new libraries. Some are stunning design successes. Many have building elements that work very well. We have adapted elements from such successful designs. These include an efficient service desk for a branch...