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Keywords: Frontline employees
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Journal Articles
Journal:
The Bottom Line
The Bottom Line (2026) 39 (3): 280–298.
Published: 07 August 2025
...Imran Shafique; Munazza Saeed; Subir Verma Purpose The purpose of this study is to examine the relationship between frontline employees’ (FLEs) robotics awareness and their creative service performance directly and indirectly via psychological distress. This research also investigates...
