... of literature to provide commentary on the importance of clearly defined missions and goals in an era of shrinking budgets and changing user expectations. Findings Having a clearly defined library mission statement with underlying goals and outcomes is vital in this time of accountability and assessment...

... Publishing Limited 2012 Assessment Accreditation Outcomes Goals Transformation Libraries Brian Mathews recently commented that, “The problem with traditional library assessment is that it's predominantly linked to satisfaction and performance. We're focused on things like: how many...