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Keywords: Performance appraisal
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Journal Articles
Journal:
The Bottom Line
The Bottom Line (2010) 23 (4): 202–204.
Published: 30 November 2010
... Performance appraisal Running a library “like a business” is not a new concept. From rechristening patrons “customers” to showing return on investment (ROI), many of us regularly borrow ideas and vocabulary from the commercial side of the economy. In September 2010, the Association of College...
