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Keywords: Policy
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Journal Articles
The Bottom Line (2011) 24 (4): 233–235.
Published: 29 November 2011
...Gary Fitsimmons Purpose This article's purpose is to show the importance of making and sticking to well‐made policies and how to make them. Design/methodology/approach The article starts with the importance of good policies and procedures, differentiates between the two and then lays out...

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