...Gary Fitsimmons Purpose This article's purpose is to offer a process for getting the policy/procedure manual written for libraries who seem to have little staff time to spare. Design/methodology/approach The article relates the process to the scheme developed in the previous article...

...Gary Fitsimmons Purpose This article's purpose is to show the “why” and “how” of making well thought‐out procedures. Design/methodology/approach The article introduces the training need for good procedures, further defines them, and then describes how to think about them in order to produce...