Chapter 1: Introduction

A simple definition of a smart building is presented in the context of business outcomes noting the considerable change in technology usage over the last 15 years. A discussion on the potential value that a smart building can unlocks demonstrates a notable and sizeable set of opportunities to the extent that a business stands to triple its investment in smart building technology if applied correctly. Progress to date has been limited by the fact that the pace of digital transformation is much slower in the built environment than that of other industries, compounded by a dearth of documentation and synthesis of learning from implementations.