Chapter 6: The Client's Perspective

This chapter describes

• balancing risk allocation with value for money: what’s in and out of the target Prices/Budget

• setting the share profile

• the importance of market consultation

• prescribing a mechanism to arrive at the Prices

• for repeat order Clients: getting a handle on risk; standard documentation

• open-book accounting: what must you see, what do you want to be able to see and focusing on process.

• the difference between monthly verification and periodic audit.