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Crossref: AME annual conference 1993
Author and Other Information
Emerald Publishing Limited
DOI:
https://doi.org/10.1680/aac1993.43619
ISBN print:
978-0-7277-4361-9
Publication date:
2011
Book Chapter

WHAT THE PUBLIC RECEIVES

By
Mike Sharpe
Mike Sharpe
Director of Transportation Cambridgeshire County Council
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Author and Other Information
Mike Sharpe
Director of Transportation Cambridgeshire County Council
Doi:
https://doi.org/10.1680/aac1993.43619.0002
  • Published:
    2011

  • 1. Introduction

  • 2. Accessibility of Services

  • 3. Involvement and Choice

  • 4. Relevant and Clear Information

  • 6. Redress

  • 7. Conclusion

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