Index

active information, xvii, 92

adding value, quality, 121, 151

administration, leadership, 179

Adonis, Andrew, 7, 151

analysing the parts, practical rigour, 124–126

appropriate engineering, 83–84

inside/outside viewpoints, 83–84

appropriate layers, axiom for systems-thinking, 33–34

appropriateness, xvii

Armitt, John, 6–7, 10, 14, 61, 62, 151, 213

attributes, xvii

holons, 77

process, 56–64

six ‘honest serving men’ 56–58, 62, 64

auditing, learning journeys, 149

authority, leadership, 179–180

axiom, xvii

axioms for systems-thinking, 33–37

corollaries, 35–37

balanced scorecard, process, 61

Belbin RM, 181–182

big picture enablement, systems-thinking, 123–124

BIM, xvii, 205–209

integrating, 197

levels, 206

object-oriented models, 206–207

relational databases, 206–207

software, 206–207