This paper explores the value of, and lessons learnt, from client advice and technical services provided to Crossrail’s Chief Engineer’s Group (CEG) by C100 Framework for central London stations during the contractor design and build stage. Services commenced in 2012 and concluded in early 2018 when site benchmarks were accepted by CEG from contractors. The author and reviewers conclude that this paper contains a useful insight into the combination of adaptable project arrangements, mix of deliverables, client expertise and proposals for a new quality standard for public use infrastructure projects to enable design quality, technical performance and in-use stage success.

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