Chapter 9: Opportunities

How can all the issues discuss in the book be drawn together to make a coherent and transformative bus system?

The first realisation is to believe that the bus system can have a transformative effect on the city and its population. Too often, the bus system is seen as a necessary evil that has to be tolerated, rather than a positive asset that can make it easier for people to achieve their aspirations. Without this belief, the opportunities that the bus system can release will not be made available to the people. It also changes the frame of the questions that can be asked about how the system should look, feel and operate. What is the evidence to support such a belief?