Chapter 13: Harnessing AI and Data for Organizational Learning and Development

The digital transformation of modern organizations has fundamentally reshaped how businesses approach learning and development (L&D). In today’s rapidly evolving business landscape, characterized by technological disruption, globalization, and shifting workforce dynamics, organizational learning has become a critical determinant of competitive advantage (Noe et al., 2017). Research demonstrates that organizations must continuously adapt their learning strategies to maintain relevance in an increasingly digital economy (Cascio & Montealegre, 2016). Within this context, the integration of AI and data analytics into organizational L&D strategies represents more than a technological upgrade – it constitutes a paradigm shift in how organizations develop talent, manage knowledge, and optimize performance (Marr & Gupta, 2019).