Chapter 2: The Contribution of Artificial Intelligence in the Chinese Tourism Industry

The scientific field of Artificial Intelligence (AI) is considered very interesting and new concerning the scientific data. It is dynamically involved with many sciences, both positive and theoretical (Valeri & Baggio, 2020). AI, in recent years, has played an important role in the development of the tourism industry. New technologies are emerging daily in the field of tourism (Ivanov & Webster, 2019). AI manages to bring together all areas of activity and is certainly of great interest to tourism. In the hotels of the future the reception can be done even with the use of a face recognition mirror https://etravelnews.gr/tehniti-noimosini-kai-touristiki-viomihania/. The implications of digital technologies in the field of hospitality include very important trends that are increasingly attracting attention during the evolution of hospitality. It is provided the possibility of experiencing a virtual reality for the visitors of a tourism destination through the smart machines of the hotel units and the tourism destination that provides them with better experiences due to their innovative and technological methods. Walking into the fourth industrial revolution in the field of hospitality through the digital transformation, problems have been created in the literature review as to whether it affects privacy and full guidance from technology threatening jobs and the sense of hospitality.