Chapter 4: Ways of Learning of Information Professionals: Concepts, Roles, and Strategies

Purpose – This chapter puts forth an approach for deeper understanding of the ways that information professionals learn, based on concepts and strategies that enable them to fulfill the varied roles they take on. It considers multiple facets in their experiences of using information to learn, the essence of informed learning (Bruce, 2008). The purpose of furthering this understanding is to develop approaches for designing enhanced curriculum to support transformative learning experiences.

Design & Methodology – To explore the learning experiences, roles, and strategies of information professionals, this chapter enlists two frameworks pertinent to transformative learning: first, the informed learning construct of Bruce (2008) and, second, the threshold concepts theoretical framework of Meyer and Land (2003). Both frameworks have been used to guide the design of curriculum, and this chapter discusses using them together to design higher education courses for information professionals. Learning activities from two courses in an online MLIS degree program – information retrieval system design and information architecture – are used as case illustrations for implementing a blended approach.

Findings & Discussion – The outcomes from implementing curriculum that has been designed based on informed learning principles and threshold concepts that were derived from learner experiences are discussed. A third construct, information experience (Bruce et al., 2014), which evolved in part out of informed learning, is brought into the discussion, providing an additional dimension for understanding the learner’s relationship with his/her information world.