‘Who’s responsible for the state we’re in?’ Government and public sector: Accountability and responsibility in an era of crisis and austerity

To explore the shifting contours of politico-economic governmental responsibility and accountability from the consensually driven Keynesian welfare state model through to the market focused neo-liberal new public management (NPM) approach and beyond. In particular the chapter addresses the post-2008 crisis and austerity environment. It questions why the apparent failure of the market privileged neo-liberal model resulting in financial crisis and the prolonged aftermath has not led to an alternative recognizably coherent or consensually based approach to government and state responsibility for politico-economic management, and the implications of this for the accountability of public services.

The chapter draws on extensive literature across economic, social policy, public management and other fields as well as government and key institutional documents and reports. This enables a comparative perspective on governmental approaches to politico-economic management and management of public services, addressing key areas of consensus, responsibility and accountability.

The chapter traces the trajectory of governmental accountability and responsibility from Keynesianism to neo-liberalism and NPM, conceptually grounding these policy shifts and punctuations. It suggests that the key issue – why the dramatic failure of the neo-liberal model from 2008 has not led to a new emerging paradigm – may be answered not simply by reference to the continuation of neo-liberal approaches, but by appreciating that a number of countries have in fact implemented adaptive and resilient systems which have accommodated many of the neo-liberal NPM prescriptions. The findings conclude with some speculation on the future of government and public sector accountabilities and responsibilities.