Chapter 7: Excellence in Teaching Synchronous and Hybrid Classes

Over the past few years synchronous and hybrid classes have become necessary, more common and increasingly popular in higher education. They have changed the art of the possible and are seen as the new normal. However, despite the opportunities this pedagogical method offers, it also presents several challenges, as academics accustomed to in-person teaching may find it difficult to adapt and thrive in this new environment. Based on a case study of best practices in three triple-accredited (Equis-AMBA-AACSB) business schools operating in the USA, Europe and Asia, this chapter presents a collection of best teaching practices in classes that combine in-person and virtual modes of study, where students participate together in real-time class activities. Gaining insights into the merits and limitations of teaching synchronous and hybrid classes can help academics and schools towards enhancing excellence in the student experience and promote greater collaboration among academics and between faculty and students. This chapter explores what excellence looks like, from the perspectives of academics who have successfully adopted this pedagogy. Practices include course design, technology, student engagement, class delivery, student assessment and institutional cooperation.