2: A Mapping of ‘Identity in the Public Sector’: Dealing With Context, Organizational and Individual Dimensions

1. Introduction – 2. An Integrated Approach to Identity in the Public Sector: A Bibliometric Analysis – 3. Clusters and Dimensions of Identity in the Public Sector – 4. Theorising From Clusters – 5. A Proposed Framework to Study Identity in the Public Sector – 6. Final Remarks – 7. References

The first chapter has addressed the complexity of identity and its dynamic nature and discussed its formation in the public sector with reference to the waves of reforms that took place over the last 30 years. It has been highlighted that behavioural and relational aspects have been quite overlooked, and that there has been scant research considering the intertwined and iterative relationship between identity threats, struggles and coping behaviours.