Introduction

The aim of my book is to share the perceived experiences, if any, of inclusionary and exclusionary organisational practices and how they impact the emotional labour of immigrant Indian professionals. This book details the lives and experiences of first-generation immigrant Indian professionals in Australia, based largely on around 20 in-depth interviews. Most of the exclusionary practices that occur are informal consisting of a mix of interpersonal dynamics and institutional behaviours that create opportunities for some workers and problems for others. Beyond the context of formal policies and regulations, I sought to assess if profiling and discriminatory behaviours towards immigrant Indian professionals exist in Australian organisations.