Chapter 5: A Social Network Perspective of Work Engagement on Teams
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Published:2024
Alyssa Birnbaum, M. Gloria González-Morales, 2024. "A Social Network Perspective of Work Engagement on Teams", Stress and Well-Being in Teams, Peter D. Harms, Chu-Hsiang (Daisy) Chang
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Abstract
There are often relational interactions in teams that lead to and drive the spread of work engagement. Despite the potential social impacts on work engagement, such as coworker support and organizational citizenship behaviors within teams, they have rarely been studied from a social perspective using social network analysis (SNA). This review draws on the crossover model and conservation of resources theory to suggest that the effects of social diffusion and the exchange of resources can impact Well-Being, specifically work engagement, in teams and that SNA can help measure those social interactions. Linking several network concepts – closeness centrality, density, degree centrality, and tie strength – to work engagement propositions related to the spread of work engagement as well as the number and quality of network ties, this review elucidates the potential for integrating SNA methodology to the field of Well-Being for teams.
