Chapter 9 High-Tech Small- and Medium-Sized Enterprises: Methods and Tools for External Knowledge Integration

Given the numerous government initiatives in existence improving the transfer of knowledge to high-tech small- and medium-sized enterprises (HTSMEs) appears to be a highly relevant topic (Bougrain & Haudeville, 2002). For example, governments provide subsidies, give training, found knowledge-brokering institutes, websites, and support collaboration between HTSMEs and research institutes (Jetter, Kraaijenbrink, Schröder, & Wijnhoven, 2005). Although government initiatives are undoubtedly helpful in supporting the transfer of knowledge into HTSMEs, they are not the only way to support them. An alternative way to support HTSMEs is by providing them with the Methods and Software Tools (MSTs) they need to identify, acquire, and utilize external knowledge. This process of identifying, acquiring, and utilizing knowledge from their environment is termed external knowledge integration (EKI) in this chapter.