Chapter 3 Human Factors and Ergonomics for Business Sustainability

The International Ergonomics Association (IEA)'s definition of HF/E includes the following:Ergonomics (or human factors) is the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data and methods to design in order to optimize human well-being and overall system performance … Organizational ergonomics is concerned with the optimization of sociotechnical systems, including their organizational structures, policies, and processes. (IEA Council, 2000)