Chapter 16: Overtourism and Smart Cities: Present and Future

The development of smart cities has been the cradle of what we know today as smart tourism destinations (STDs), particularly in Europe, where

In general, smartness (or intelligence) represents the ability for a better understanding and solving problems (such as those related to overtourism) using knowledge, that is, based on data and information. In the specific field of STDs, a literature review can be found in Vargas Sánchez (2016). In addition, the following definition of this concept is suggested:

Overtourism problems, although not new, have definitely come into the stage in the last few years, gaining momentum as tourism flows intensify: ‘overtourism volcanoes erupted all over the world and the issues associated with the industry's unmanaged and unsustainable growth were thrust into the media and the public spotlight’ (Francis, 2019). In order to have a common understanding of concerns arising from it, a situation of overtourism can be defined as