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Responding to growing market demands for corporate social responsibility, the Asset Management Working Group of the United Nations Environment Programme’s Finance Initiative created a legal framework in 2005 to integrate Environmental, Social, and Governance (ESG) issues in institutional investment. It challenged the business world to think beyond fiduciary responsibility, toward measurement of both tangible and intangible assets. As an institutional force committed to the triple bottom line (environmentally sound, socially equitable, and economically feasible), modern libraries serve by reaching outward, and can lead by looking inward. ESG practices enable libraries to clearly identify criteria, set goals, and measure and report progress for external and internal operations, and help garner support and sustain and fund broader programs and initiatives. Applying ESG thinking to library policies, strategic plans, and operational culture will create a sustainable efficiency for these goals, provide evidence-based support for all stakeholders, and generate effective intrapreneurship while fostering community partnerships. This chapter describes our tailored, real-time approach to this work at New Canaan Library. It is a road we are building one brick at a time, and there is value in paving it organically – drawing on and meeting the aptitudes and needs of employees and our community where we are – while also employing best practices borrowed from successful models.

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